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Rodrigo Santiago

Product Director and Software Engineer

Experience building and deploying mission-critical solutions, in Agile and Waterfall models, for the Financial Services and Telco industries in different countries.

Led large geographically-dispersed and multi-disciplinary teams to launch digital solutions following best SDLC practices and Test-Driven Development.

Work Experience:

Software Engineer
Freelancer   |   2022 - Present

Director of Product Management
Fiserv, Inc.   |   2014 - 2021

  • Product Owner and leader of a cross-functional global team of 12+ people responsible for the Digital Banking Platforms, like Fiserv DigitalAccess , and Mobile Payments APIs in SaaS and OnPrem delivery models in Latin America and the Caribbean.
  • Headed the development of highly customized fintech Front End solutions in 8 countries for 12 financial institutions. Public speaker on Digital Banking technologies.

Deputy Director of Voice and Data Services
AT&T, Inc.   |   2011 - 2014

  • Led a team of 20+ people responsible for the Go-To-Market plan and production release of the mission-critical 2G & 3G Voice and Data services. Wrote and reviewed 50+ BRDs and 100’s of User Stories, and led their development in Agile and Waterfall models. Engaged with senior leaders for UAT and Production releases, in a Product and Business Owner capacity.

Founder and CTO
Blindatec, LLC (Startup)   |   2009 - 2010

  • Responsible for the technology stack and product portfolio. Sold and implemented access controls and security solutions for several clients in 3 cities. Exited company via equity sale.

Proposal Management Manager
Avaya, Inc.   |   2007 - 2009

  • Led 11 on-site engineers that provided premium support to strategic customers like Citi, Walmart, and AIG, among others. Owner of the Avaya Services commercial proposals’ process for specialized services. Created and presented daily management reports.

IT Senior Analyst
Televisa Corp.   |   2003 - 2005

  • Led the development of the Oracle Applications AR interfaces to SAP and other 20+ ERP & DB systems for invoice ingestion with PL/SQL, Java and VB. Headed the creation of the Brand Book and the HR Inventory Web Apps in .NET. Developed 50+ payroll SQL reports

Software Developer
Seguridata, LLC   |   2003 - 2003

  • Developed installers and stress testers in C++ and Delphi for the encryption solutions.



  • Hard:
    • Product management
    • Software development lifecycle (SDLC)
    • Test-driven development (TDD)
    • Agile and Scrum
    • Software-as-a-Service (SaaS)
  • Soft:
    • Leadership
    • Cross-functional management
    • Effective communication
    • Proactivity
    • Results-oriented
  • Technical:
    • Rust
    • Typescript
    • Git / GitHub
    • Linux
    • PostgreSQL
  • Languages:
    • Spanish
    • English

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